Have a question about a review, a correction to flag, or a tool you'd like us to test? We read every message ourselves.
General questions & corrections: hello@videoaipulse.com
Partnership & affiliate inquiries: promotion@videoaipulse.com
We aim to respond within 2–3 business days. If you're reporting outdated pricing or a broken affiliate link on a review, please include the post URL so we can fix it fast — pricing on AI tools changes often, and we'd rather correct it than leave it wrong.
We keep contact simple: everything runs through email so there's a written record we can act on. Pick the channel that matches your message and you'll get a faster, more useful reply.
| Reason for contact | Where to send it | Typical response |
|---|---|---|
| Questions, feedback, corrections | hello@videoaipulse.com | 2–3 business days |
| Sponsorships, affiliate & partnerships | promotion@videoaipulse.com | 3–5 business days |
| Suggest a tool for us to test | hello@videoaipulse.com | Added to our review queue |
| Privacy or data requests | hello@videoaipulse.com | Handled per our privacy policy |
When you email, a few details help us help you faster: the exact page URL if your message is about a specific review, the name of the AI video tool involved, and a screenshot if you're reporting something that looks broken or out of date. We don't use a public contact form so we can cut spam and keep your details private — a direct email reaches the same inbox a form would, minus the middleman.
How quickly will I hear back? Most general emails get a reply within 2–3 business days. We're a small independent team, so complex partnership questions can take a little longer.
I found outdated pricing or a dead link — what should I do? Email hello@videoaipulse.com with the post URL and what you spotted. Pricing and features on AI video tools shift constantly, and reader reports are one of the fastest ways we catch changes.
Can you help with my account, billing, or a bug in a tool you reviewed? Unfortunately no. We're an independent publisher, not a reseller or support desk, so account and billing issues have to go to that tool's own support team. We can point you to the right help page if you're unsure where to look.
Do you accept guest posts or paid links? We don't publish guest articles, and we clearly label any affiliate relationships. For legitimate sponsorship or partnership ideas, use promotion@videoaipulse.com.
Will you test a tool I suggest? Possibly — we maintain a running review queue and prioritise tools our readers ask about most. Send the name and a link and we'll take a look.
VideoAIPulse is an independent publisher and does not offer technical support for the third-party tools we review — for account or billing issues, please contact the tool's own support team directly.